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Frequently Asked Questions

MANAGEMENT & MAINTENANCE

We pride ourselves in the availability and accessibility of our management team! We are here to ensure your experience at Preserve at Westchase is as wonderful as possible with friendly team members ready to assist!

Preserve at Westchase apartments offers a team of maintenance professionals and an after-hours emergency maintenance line to call for emergencies. 

If you indicate permission on your work order, our service technicians are able to provide assistance while you're out and about in Tampa, FL!

We ask that all maintenance requests be submitted through your resident portal. If you need assistance completing this, our team is happy to help.

If you find yourself locked out during business hours, stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, contact a locksmith if necessary.

AMENITIES

Preserve at Westchase offers multiple parking options so your arrival home from an exciting day in Westchase, FL is even easier. Parking options include general, reserved and oversized range in price from $35 to $75/month.

Everything you need is right here at The Preserve at Westchase. Boasting a 24-hour fitness facility, indoor basketball court, a resident clubhouse, a soothing pool, outdoor grill, and so much more, your new home is equipped with all the spaces that make Westchase living so much better. Find out more by checking out our Amenities page, then get in contact with our leasing team!

The Preserve at Westchase is proudly pet-friendly! We permit dogs and cats, and up to 2 pets per home. Contact our leasing team with any questions about weight requirements or pet rent!

In each of our renovated apartments, you'll find stainless steel appliances in the kitchen, including a fridge/freezer, microwave, stove/oven, and dishwasher, so you can cook to your heart's content in your kitchen with luxe finishes. You'll also find a washer and dryer in every home to help take care of chores, so you can spend more time doing what you love. Visit our Amenities Page and study the photo gallery to see what you can expect while living at the Preserve at Westchase

Our Westchase apartments are unfurnished, meaning they are a blank canvas for you to create. Fill your space with what matters most.

ADMINISTRATIVE & LEASING

We aim to approve all applications within 48 hours. If you have questions about the status of your application, please call our leasing team!

Paying rent is made easy by the use of the online portal with BILT! If you have any questions about the rent payment process, please contact our leasing team.

At the Preserve at Westchase we include Property Liability insurance only which is built into the lifestyle bundle. You are welcome to obtain personal item coverage but are still responsbile for our Liability Insurance.

Your lifestyle bundle includes a Spectrum managed wifi package. The package includes Hulu, Disney +, HBOX Max, Peacock and Paramount +

If your situation changes, there are lease termination options with a fee starting a 2x the rent! When you need our assistance, please call our leasing team to discuss your options for leasing changes. 

At these Westchase apartments, our staff will set up your utilities, but you will be responsible for setting up your electricity service with TECO by calling or using their website.

Utilities such as water, trash, sewer, electricity, and all other utility fees will be the responsibility of the resident and are not included in the rent. Water/Sewer/Storm water will be charged on your online portal in addition to the rent.

LOCATION & DIRECTIONS

We are zoned for Deer Park Elementary, Farnell Middle School and Alonso High school.

Come visit us and find your new home! For easy directions from where you are, you can use our Google Business Profile, Apple Maps or call our leasing team for additional directions.

Local shopping, dining, and entertainment surrounds the community, located just minutes away from the heart of Westchase.

FOR FUTURE RESIDENTS

To apply for your new home at the Preserve at Westchase, visit the Floor Plans Page and apply online!

When reviewing an application to rent at the Preserve at Westchase, we conduct a criminal background check, verify rental history, analyze credit history, and income-to-rent ratio. If you have questions about our application process, please contact our leasing team to speak with one of our friendly team members.

Applicants must have verifiable income equal or greater to 2.5 times (gross) the market rent. Guarantors must have original, verifiable income equal to or greater than 5 times (gross market rent).

A link is sent to the email of all applicants where you will verify using your bak account information or through the work number (if appliciable)

Our system generates a risk vs credit score. Bankruptcies, judgments, evictions and balance(s) owed to other management may cause an applicant to be denied.

You have picked a wonderful place for your first home! At The Preserve at Westchase we are so excited to welcome you into our tight-knit community with all the features you're sure to love.

All are welcome to come take a tour! Call our property staff to arrange the best time so there is no wait and enough time to answer any questions you have about your new home! Ensure to bring a valid government-issued ID to tour.

We accept both appointments and walk-ins. In order to get the full experience of these beautiful Westchase apartments, schedule a tour to prevent any wait time and to ensure you can ask all the questions about your new home.

We currently do not offer self-guided tours; however, you can contact our team to schedule a tour of your future home at The Preserve at Westchase.

Yes, we can cater your tour that best fits your schedule!

For the safety and security of our property, team, and residents, photo ID is required for anyone taking a tour.

Your apartment will be prepped and ready for you to move in. We make sure your home is professionally cleaned, painted, and functioning properly so that when you move in, you're ready to relax at home.

We want our residents to make their space just like home. We ask that upon move-out that the unit be returned to exactly as it was upon move-in to prevent any fees.

At our apartments in Westchase, residents will be responsible for paying monthly fees like utilities, our lifestyle package which includes: property liability insurance, media package with internet, amenity, valet trash.

We want the Preserve at Westchase to be as peaceful for all our residents as possible! Building quiet hours are from 10 pm to 8 am. Pool hours are from Sun-up to Sun-down.

Move-in payment may vary based on your approval status. Please contact a team member for details.

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Our team is always ready to answer your questions.